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Critical incident response

Critical incident response

Critical incident response is a structured intervention following a disruptive or traumatic workplace event, such as accidents, natural disasters, or violence. The goal is to provide immediate support and help employees recover emotionally.

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Other glossary terms

Absenteeism

Access to care

Addiction

Anxiety

Anxiety disorder

Appointment vs. session

Barriers to mental healthcare

Behavioral health solutions

Bipolar disorder

Care Navigator

Chronic

Cognitive Behavioral Therapy (CBT)

Community care

Comorbidity

Couples therapy

Covered lives

Critical incident response

Depression

Emotional wellbeing

Employee Assistance Program (EAP)

Employee burnout

Employee engagement

Enhanced EAP

Grief counseling

High acuity

In-network care

Leave of absence (LOA) / mental health leave

Measurement-based mental health

Medication management

Mental health coaching

Mental health equity

Mental health platform

Mental health ROI

Mental health solutions

Mental health stigma

Mental health utilization

Mindfulness

Neurodivergent

Neurodiversity

No-cost benefit

Precision-based mental health

Presenteeism

Provider

PTSD

Resilience

Self-care

Social determinants of health (SDOH)

Specialty care

Substance use disorder (SUD)

Teletherapy / virtual therapy

Therapy vs. coaching

Traditional EAP

Trauma

Work-life balance

Workplace anxiety

Workplace anxiety disorder

Workplace mental health

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