From Workplace Crisis to
Workforce Recovery

Integrated Critical Incident Response delivers seamless support when your people need it most.

Integrated Critical Incident Response

Why Traditional Critical Incident Response Falls Short

Workplace crises are rising, and the impact doesn’t end when the incident does. Without the right support, trust erodes and employees take leave—or leave for good.


Most critical incident response ends after a single session.
It’s a missed opportunity to protect your people.


Legacy EAPs weren’t built for today’s high-stakes environments. They check the box but leave HR leaders without the visibility, follow-through and support they actually need.


A Modern Approach to Critical Incident Response

This isn’t just a tech-enabled service. It’s a new standard for managing workplace trauma across your entire organization.

Critical Incident Response Tracker

  • Live updates and thoughtfully curated resources ease coordination efforts for leaders

Critical Incident Resources Hub

  • Our on-demand video library provides immediate and ongoing support for employees and managers

Trauma-informed provider network

  • Experienced, high-quality care is sourced from Spring Health’s provider network

Post-incident follow up and support

  • Relevant mental health resources and direct access to care ensures employees are supported beyond the initial event

Clinician-Developed Content to Guide You Through High-Impact Events

  • Loss and death
  • Violence and threats
  • Workplace and organizational events
  • Disasters and external crises
  • Social and community impact

Ready to see a truly integrated critical incident response solution?

Real care. Real recovery. Real impact.

Real care. Real recovery. Real impact.

Give your employees care that’s compassionate, coordinated, and clinically grounded—when it matters most.

  • Longitudinal Care

  • Tech-Enabled Transparency

  • Trauma-Informed Providers