How Workday Customers Can Make Mental Health Care More Personal, Easier to Access, and Easier to Measure

Workday Wellness is built around a simple idea: benefits should be easier for employees to find, understand, and use in ways that fit their needs.

Mental health care needs the same standard.

For many enterprise benefits leaders, the challenge is not whether employees need support. They do. The harder question is whether employees can find the right support quickly, use it when they need it, and stay connected to care as their needs change.

That challenge gets harder as the benefits stack grows. More vendors, more handoffs, more portals, and more reporting layers can create more friction for employees and more complexity for HR.

Spring Health is a global mental health company built on one AI-native platform. For Workday customers, that matters because mental health support works better when it is easier to access, more personalized to each person, and easier to measure..

As a strategic partner of Workday Wellness, Spring Health helps bring mental health support closer to the benefit systems employees already use. That creates a stronger experience for employees and a stronger business case for benefits leaders.

Benefits are becoming more personal. Mental health should, too.

Workday Wellness helps employers create a more connected benefits experience, with better visibility into what employees want, use, and value.

That personalization matters. Employees are more likely to engage with benefits when they feel relevant, easy to find, and connected to their actual needs.

Mental health is where that relevance matters most.

A generic access point is not enough. One employee may need therapy. Another may need coaching. Another may need medication management, self-guided support, or a higher level of care. The experience has to help people get to the right starting point faster, then continue supporting them as their needs change.

That is where Spring Health’s Precision Mental Healthcare model fits. Spring Health matches each person with the provider and care approach most likely to help them, reducing trial and error and helping people get care faster.

The real problem is not just access. It is fragmentation.

Many mental health programs underperform for a simple reason: employees have to work too hard to find the right help.

When mental health support sits outside the everyday employee experience, people are more likely to delay care, miss the right entry point, or forget the benefit exists altogether. At the same time, benefits leaders are left trying to piece together engagement and performance across disconnected systems.

That creates three problems:

• Employees face more friction when they need support
• HR teams take on more administrative complexity
• Leadership gets less confidence in the value of the investment  

For enterprise employers, that is not just a member experience issue. It is a benefits strategy issue.

Why Workday customers should care  

Workday customers have already invested in creating a more connected people and benefits experience. Mental health should not sit outside that system.

A better model brings mental health support closer to where employees already go for important benefits decisions and day-to-day HR interactions. It also helps employers think about mental health as part of the broader benefits experience, not as a disconnected point solution.

That is where the Spring Health and Workday Wellness story shines.

What Spring Health adds to the Workday Wellness story  

Spring Health brings a differentiated mental health layer to the Workday Wellness experience:

• Faster access to care  
• A more personalized path to support  
• Less friction for employees trying to find the right help  
• A stronger mental health story for benefits leaders who need to defend spend and prove value

And that story is backed by outcomes that matter to enterprise buyers:

• Spring Health’s approved outcomes data provider appointments are available in less than a day, versus a 48-day average with traditional EAPs.
• A peer-reviewed study in the Online Journal of Public Health Informatics found that 92% of members reliably improved or recovered from depression or anxiety.
• The Validation Institute, employers using Spring Health have seen a 52% reduction in total mental health claims costs.

Those are not soft engagement metrics. They are buyer-grade proof points.

What benefits leaders should evaluate in a Workday Wellness-connected mental health strategy  

If you are a Workday customer evaluating mental health support, here are six questions worth asking:

1.Is the employee experience personalized enough to drive engagement??  

A mental health benefit should help people find support that fits their needs, not just send everyone through the same generic path.

2. Is the benefit easy enough to find and use?

A mental health benefit that is hard to find will underperform, even if the clinical model is strong.

3. Does the benefit reduce friction for HR and benefits teams?  

Administrative simplicity matters, especially for enterprise teams already managing a complex vendor landscape.

4. Can you connect the benefit to measurable outcomes?  

Benefits leaders need more than utilization snapshots. They need a clearer view of whether the investment is working.

5. Is the vendor enterprise-ready?  

Global scale, operational maturity, and reporting credibility matter more at 5,000+ employee organizations.

6. Is the mental health model differentiated enough to justify the spend?  

Most buyers do not need another generic access point. They need a stronger outcomes story.

Enterprise benefits leaders do not need another disconnected mental health point solution. They need a clearer path to access, stronger engagement, and measurable value.

Interested in learning more? Email cp@springhealth.com to request a strategy session to see how Spring Health fits into your enterprise mental health strategy.

FAQ

What is Workday Wellness?  

Workday Wellness is a Workday offering designed to help employers simplify access to benefits, connect wellness partners, and better understand benefits usage, workforce needs, and program value.

What is a Workday Wellness Partner?  

Workday Wellness is an AI-powered wellness platform embedded in Workday HCM. It helps employers simplify benefits access, connect wellness partners, personalize benefits communications, and better understand which offerings employees use and value. Workday’s own positioning also highlights AI-powered insights from Illuminate and Workday Peakon Employee Voice, industry benchmarks, and rapid deployment through a preconnected partner ecosystem.

How does Workday Wellness help employers improve their benefits strategy?  

Workday Wellness gives employers a more connected view of benefits usage, wellness trends, and employee sentiment. That visibility can help benefits leaders make more informed decisions about which offerings to add, adjust, or drop, instead of relying only on fragmented vendor reporting or point-in-time utilization data.

How does Spring Health fit into Workday Wellness?  

Spring Health is a Strategic Workday Wellness Partner that brings a dedicated mental health layer into the broader Workday Wellness experience for eligible customers. Together, the story is about making mental health support easier to find, more personalized to each employee, and easier for benefits leaders to measure.

Why does rapid deployment matter?  

Workday Wellness is designed to reduce deployment time from months to days through its preconnected partner ecosystem. For employers, that can mean less implementation friction, lower IT burden, and a faster path to offering employees more connected access to wellness and mental health support.

Why does personalization matter in mental health benefits?  

Employees need different types of support at different moments. Personalization helps people get to the right care faster, whether that is therapy, coaching, medication management, self-guided support, or another care pathway.

What makes Spring Health’s approach personalized?  

Spring Health’s Precision Mental Healthcare model matches each person with the provider and care approach most likely to help them, then supports an ongoing care experience as needs change.

Why do mental health benefits often underperform?  

They often underperform because employees face too much friction finding support, while benefits teams have limited visibility into engagement and outcomes across disconnected systems.

What should enterprise benefits leaders look for in a mental health partner?  

They should look for easier access, personalized care, lower administrative friction, enterprise readiness, and proof that the benefit drives both clinical outcomes and financial value..

How do Workday Illuminate and Spring Health’s AI-native platform fit together?  

Workday Wellness is powered by Workday Illuminate, Workday’s AI platform, to help employers better understand benefits usage, workforce needs, and opportunities to improve their wellness strategy. Spring Health brings an AI-native mental health platform into that ecosystem, supporting how members are matched to care, stay engaged, and continue receiving support as their needs change. Together, the value is a more connected benefits experience for employers and a more personalized path to mental health care for employees.

Why does benefits visibility matter for mental health?  

Benefits visibility matters because employers need a clearer view of engagement, usage, outcomes, and value to make smarter decisions about benefit strategy and spend. For mental health, that visibility is especially important because employees may need different types of support at different moments, and benefits leaders need to understand whether the program is reaching people and producing measurable impact.

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