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AI at Spring Health is designed to support care responsibly, from development through deployment.
We combine clinical validation, human oversight, and strong governance to ensure AI improves care without compromising trust.
AI that supports people across every stage of their mental health journey
Guide connects people to the right care, keeps them engaged, and builds progress that lasts.
Care breaks when it resets
Mental health isn’t episodic; it evolves across a person’s life. But today’s system is built around isolated moments of care. Every time life changes, switching jobs, changing providers, or facing a new challenge—employees have to start over. Context is lost, momentum breaks, and outcomes fall short.
This impact is felt even among high-performing populations:
- ~60% never book a first session
- 1 in 3 attend only a single session
What employers need isn’t just access to care, but continuous engagement so employees stay engaged and keep moving forward.
Meet Guide:
AI that keeps care moving forward
Guide remembers context and delivers the right next step, so employees don’t have to start over when something new comes up.
Navigate care
Find the right provider and get started quickly—with guidance, not guesswork.
Support in the moment
Get help when it’s needed most—during real-life challenges, not just scheduled care.
Make changes that last
Apply what you’ve learned in real situations—so progress builds, not resets.
Handle logistics
Simplify the operational side of care—without losing momentum.
How Guide works across the platform
Guide brings together members, providers, and data within the Spring Health platform so care stays coordinated and builds over time.
For Members
Guide powers the member experience, helping to deliver the right next step and connect progress back to Spring Practice, so care stays continuous across providers and life changes.
For Providers
Guide brings a continuous view of each client into Spring Practice, so providers can see what’s happening beyond visits and deliver more informed, connected care over time.
For Employers
Brings together engagement and outcomes data, providing clear visibility into how engagement drives clinical improvement and value over time.
For Members
Guide powers the member experience, delivering the right next step and connecting back to Spring Practice, so care stays continuous across providers and life changes.
For Providers
Guide brings a continuous view of each patient into Spring Practice, so providers can see what’s happening beyond visits and deliver more informed, connected care over time.
For Employers
Brings together engagement and outcomes data, providing clear visibility into how engagement drives clinical improvement and value over time.
Proven outcomes from AI-led care
Guide helps keep employees engaged and moving forward, driving stronger outcomes over time.
60%
Members stay consistently
engaged in therapy
25%
Greater improvement in depression and anxiety symptoms among higher-severity members
*Individuals saw up to 25% greater symptom improvement
*Individuals saw up to 25% greater symptom improvement
90%
Positive feedback on
Guide AI capabilities
Learn more about Spring Health
- Rigorous safety validation before deployment
- Continuous monitoring and risk detection
- Clinical escalation with ongoing oversight
