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Care Navigator

At Spring Health, Care Navigators are licensed clinicians who help members navigate their care journey. They provide personalized recommendations, support scheduling, and check in regularly to ensure ongoing guidance.

Recent articles

Spring Health’s Electronic Health Record, Compass, launches AI-driven insights to support the delivery of continuous care

Spring Health Solutions

Spring Health’s Electronic Health Record, Compass, launches AI-driven insights to support the delivery of continuous care

Why Self-Care Isn’t Selfish; And How to Start

Self-care

Why Self-Care Isn’t Selfish; And How to Start

EAP utilization rates can increase without increasing program costs. Here’s how.

Workplace Wellbeing

EAP utilization rates can increase without increasing program costs. Here’s how.

Trauma-Informed Therapy: What Is It?

Starting therapy

Trauma-Informed Therapy: What Is It?

Dialectical Behavior Therapy (DBT): Everyday Skills That Change Lives

Starting therapy

Dialectical Behavior Therapy (DBT): Everyday Skills That Change Lives

CBT Explained: The Therapy Approach Everyone’s Talking About

Starting therapy

CBT Explained: The Therapy Approach Everyone’s Talking About

CBT, DBT, EMDR? Find the Right Modality for You

Starting therapy

CBT, DBT, EMDR? Find the Right Modality for You

Enhanced EAP: What it is and why more HR leaders are upleveling their EAPs

Workplace Wellbeing

Enhanced EAP: What it is and why more HR leaders are upleveling their EAPs

How an outcomes-based EAP pricing model aligns solution incentives with value

Workplace Wellbeing

How an outcomes-based EAP pricing model aligns solution incentives with value

Switching Therapists Without Guilt

Starting therapy

Switching Therapists Without Guilt

How to Know if a Therapist is a Good Fit

Starting therapy

How to Know if a Therapist is a Good Fit

Therapy FAQs: From “Do I Need It?” to “Will It Help?”

Starting therapy

Therapy FAQs: From “Do I Need It?” to “Will It Help?”

10 Things Nobody Tells You About Starting Therapy

Starting therapy

10 Things Nobody Tells You About Starting Therapy

What Is Therapy Really Like?

Starting therapy

What Is Therapy Really Like?

Thriving with AI: How to Prevent Burnout While Embracing Change

Workplace Wellbeing

Thriving with AI: How to Prevent Burnout While Embracing Change

See Mental Health ROI in Real Time, Backed by the Largest Study of Its Kind

Workplace Wellbeing

See Mental Health ROI in Real Time, Backed by the Largest Study of Its Kind

Why Choose Spring Health Over Traditional EAP Alternatives?

Workplace Wellbeing

Why Choose Spring Health Over Traditional EAP Alternatives?

When Is It Time to Evaluate Your EAP? And Why Might It Be Falling Short?

Workplace Wellbeing

When Is It Time to Evaluate Your EAP? And Why Might It Be Falling Short?

How Can You Identify Hidden Behavioral Health Costs—And Why Does It Matter?

Workplace Wellbeing

How Can You Identify Hidden Behavioral Health Costs—And Why Does It Matter?

What Is Mental Health ROI—and How to Better Understand Yours?

Workplace Wellbeing

What Is Mental Health ROI—and How to Better Understand Yours?

What is an EAP? A Guide to Employee Assistance Programs and Why Yours May Need an Upgrade

Behavioral Healthcare

What is an EAP? A Guide to Employee Assistance Programs and Why Yours May Need an Upgrade

Belonging as a Burnout Solution: How to Foster Connection in the Workplace

Behavioral Healthcare

Belonging as a Burnout Solution: How to Foster Connection in the Workplace

Why Employee Burnout Is Now an Organizational Risk—Not Just an HR Issue

Behavioral Healthcare

Why Employee Burnout Is Now an Organizational Risk—Not Just an HR Issue

Introducing Mental Health Leave & Accommodations: A Platform Approach to Reducing, Simplifying, and Streamlining Leave

Spring Health Solutions

Introducing Mental Health Leave & Accommodations: A Platform Approach to Reducing, Simplifying, and Streamlining Leave

Mental Health Benefits Are Falling Short. Measurement-Based Care Can Fix That.

Workplace Wellbeing

Mental Health Benefits Are Falling Short. Measurement-Based Care Can Fix That.

How Untreated Substance Use Disorder Hurts Union Members and Budgets

Workplace Wellbeing

How Untreated Substance Use Disorder Hurts Union Members and Budgets

When Managers Freeze, Cultures Fracture: Closing the Mental Health Leadership Gap

Workplace Wellbeing

When Managers Freeze, Cultures Fracture: Closing the Mental Health Leadership Gap

What Happens at Home Doesn’t Stay There: Why Family Mental Health Is a Workplace Priority

Family Wellbeing

What Happens at Home Doesn’t Stay There: Why Family Mental Health Is a Workplace Priority

Untreated Substance Use Disorder Costs Your Business More Than You Think

Spring Health Solutions

Untreated Substance Use Disorder Costs Your Business More Than You Think

Introducing Continuous Care: A New Model of Mental Healthcare

Spring Health Solutions

Introducing Continuous Care: A New Model of Mental Healthcare

The State of Mental Health at Work: Closing the Gap Between Benefits and Real Support

Workplace Wellbeing

The State of Mental Health at Work: Closing the Gap Between Benefits and Real Support

Introducing Journeys: Personalized Mental Health Support for Every Moment That Matters

Spring Health Solutions

Introducing Journeys: Personalized Mental Health Support for Every Moment That Matters

Other glossary terms

Absenteeism

Access to care

Addiction

Anxiety

Anxiety disorder

Appointment vs. session

Barriers to mental healthcare

Behavioral health solutions

Bipolar disorder

Care Navigator

Chronic

Cognitive Behavioral Therapy (CBT)

Community care

Comorbidity

Couples therapy

Covered lives

Critical incident response

Depression

Emotional wellbeing

Employee Assistance Program (EAP)

Employee burnout

Employee engagement

Enhanced EAP

Grief counseling

High acuity

In-network care

Leave of absence (LOA) / mental health leave

Measurement-based mental health

Medication management

Mental health ROI

Mental health coaching

Mental health equity

Mental health platform

Mental health solutions

Mental health stigma

Mental health utilization

Mindfulness

Neurodivergent

Neurodiversity

No-cost benefit

PTSD

Precision-based mental health

Presenteeism

Provider

Resilience

Self-care

Social determinants of health (SDOH)

Specialty care

Substance use disorder (SUD)

Teletherapy / virtual therapy

Therapy vs. coaching

Traditional EAP

Trauma

Work-life balance

Workplace anxiety

Workplace anxiety disorder

Workplace mental health

Related Resources

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