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LAST UPDATED: July 18, 2016
PRIVACY POLICY

Spring Care, Inc. is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. Spring receives and shares your information as a Business Associate of your insurance or healthcare provider and in accordance with a Business Associate Agreement with your insurance or healthcare provider. This Privacy Policy describes our practices in connection with information that we collect through websites operated by us from which you are accessing this Privacy Policy (the “ Website ”), through the software applications made available by us for use on or through computers and mobile devices (the “ Apps ”), and through our social media pages that we control from which you are accessing this Privacy Policy, as well as through HTML-formatted email messages that we may send to you that link to this Privacy Policy (all of the foregoing, collectively, the “ Services ”). By providing information to us, you agree to the terms and conditions of this Privacy Policy. As a Business Associate of your insurance or healthcare provider, Spring is obligated to comply with certain sections of the Health Insurance Portability & Accountability Act and amendments thereto (HIPAA). If you are using the Services at the request of your insurance or healthcare provider, its HIPAA Notice of Privacy Practices is also applicable to your health information.

PERSONAL INFORMATION

Personal Information We May Collect

“Personal Information” is information that identifies you as an individual or relates to an identifiable person, including: If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How We May Collect Personal Information

We and our service providers may collect Personal Information in a variety of ways, including: How We May Use and Disclose Your Personal Information

Spring is permitted to use and disclose your Personal Information as directed by your insurance or healthcare provider. This includes using and disclosing Personal Information to provide the Services as described below.

We may use Personal Information:
Your Personal Information may be disclosed:
OTHER INFORMATION

Other Information We May Collect

Other Information ” is any information that does not reveal your specific identity or does not directly relate to an individual, such as: If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Policy.

How We May Collect Other Information

We and our third party service providers may collect Other Information in a variety of ways, including: How We May Use and Disclose Other Information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

THIRD PARTY SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Services.

SECURITY

We seek to use administrative, physical, and technical safeguards that are reasonable and appropriate for the protection of the Personal Information that we access, receive, process, maintain, archive, and/or transmit on behalf of our insurance and healthcare provider partners. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

HOW YOU CAN ACCESS, CHANGE OR SUPPRESS YOUR PERSONAL INFORMATION

If you would like to review, correct, update, suppress or delete Personal Information that you have previously provided to us, you may do so by logging into your account within the Services or by contacting us in accordance with the “Contacting Us” section below. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

RETENTION PERIOD

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

USE OF SERVICES BY MINORS

The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide Personal Information through the Services.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. The “Last Updated” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.

CONTACTING US

If you have any questions about this Privacy Policy, please contact us at hello@springhealth.com. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.